Wipro Secures a Multi-Million-Dollar Contract to Revamp Nokia’s Digital Workplace Services
Wipro’s Landmark Deal with Nokia: Pioneering the Future of Digital Workspaces
In a move that underscores the rapidly evolving digital landscape, Wipro, one of India’s premier IT software companies, has secured a multi-million-dollar contract with Nokia, the telecommunications giant. This deal is set to transform Nokia’s digital workplace services, marking a significant milestone in the IT industry.
The Essence of the Deal
Under this agreement, Wipro will develop a bespoke, artificial intelligence (AI)-powered, cloud-based solution tailored for Nokia’s global workforce, which includes approximately 86,700 users across 130 countries. This initiative is not just about enhancing IT support; it’s about redefining the employee experience in a digital-first world.
A Bespoke AI-Powered Solution
Wipro’s approach is to create a solution that is as unique as Nokia’s needs. The AI-powered platform will be built from the ground up, with a focus on modularity, security, and automation. The goal is to provide Nokia’s employees with an always-on, omni-channel service desk that can offer real-time IT support, irrespective of location, device, or network.
Designit’s Role in User Experience
Designit, a Wipro company specializing in user experience strategy and implementation, will play a crucial role in this transformation. By conducting user research, Designit aims to ensure that personalized assistance is offered to Nokia’s employees at the right time, enhancing the overall user experience.
The Impact on Nokia’s Workforce
For Nokia’s workforce, this deal means a shift towards an experience-driven, digital workplace where support is not just available but anticipatory and contextually aware. The solution will empower employees to self-service their issues, receive intelligent and contextual guidance, and connect with experts when needed.
Wipro’s Technological Expertise
Wipro brings to the table its extensive expertise in technology and cloud-based solutions, combined with a design-led approach. This will enable Nokia’s employees to leverage technology more effectively, ultimately delivering better value to their customers.
Nokia’s Vision for IT Services
Nokia’s vision is to elevate and secure user experiences with its IT services. The modernized remote support concept at the heart of this deal uses the latest technologies to provide seamless, secure, and efficient support.
Conclusion
The partnership between Wipro and Nokia is a testament to the power of collaboration in the tech industry. By harnessing AI and cloud technologies, they are setting a new standard for digital workplace services. This deal is not just about providing IT support; it’s about creating an environment where employees are empowered, engaged, and equipped to handle the challenges of a hybrid work landscape.
As we witness this transformation unfold, it’s clear that Wipro and Nokia are not just participating in the digital revolution—they are actively shaping it.
Disclaimer: The information provided in this article is based on the latest updates as of May 2024. For the most current details and offerings related to Wipro’s services for Nokia, please refer to the official Wipro website or contact their customer service.
Wipro’s Landmark Deal with Nokia: Pioneering the Future of Digital Workspaces
In a move that underscores the rapidly evolving digital landscape, Wipro, one of India’s premier IT software companies, has secured a multi-million-dollar contract with Nokia, the telecommunications giant. This deal is set to transform Nokia’s digital workplace services, marking a significant milestone in the IT industry.
The Essence of the Deal
Under this agreement, Wipro will develop a bespoke, artificial intelligence (AI)-powered, cloud-based solution tailored for Nokia’s global workforce, which includes approximately 86,700 users across 130 countries. This initiative is not just about enhancing IT support; it’s about redefining the employee experience in a digital-first world.
A Bespoke AI-Powered Solution
Wipro’s approach is to create a solution that is as unique as Nokia’s needs. The AI-powered platform will be built from the ground up, with a focus on modularity, security, and automation. The goal is to provide Nokia’s employees with an always-on, omni-channel service desk that can offer real-time IT support, irrespective of location, device, or network.
Designit’s Role in User Experience
Designit, a Wipro company specializing in user experience strategy and implementation, will play a crucial role in this transformation. By conducting user research, Designit aims to ensure that personalized assistance is offered to Nokia’s employees at the right time, enhancing the overall user experience.
The Impact on Nokia’s Workforce
For Nokia’s workforce, this deal means a shift towards an experience-driven, digital workplace where support is not just available but anticipatory and contextually aware. The solution will empower employees to self-service their issues, receive intelligent and contextual guidance, and connect with experts when needed.
Wipro’s Technological Expertise
Wipro brings to the table its extensive expertise in technology and cloud-based solutions, combined with a design-led approach. This will enable Nokia’s employees to leverage technology more effectively, ultimately delivering better value to their customers.
Nokia’s Vision for IT Services
Nokia’s vision is to elevate and secure user experiences with its IT services. The modernized remote support concept at the heart of this deal uses the latest technologies to provide seamless, secure, and efficient support.
Conclusion
The partnership between Wipro and Nokia is a testament to the power of collaboration in the tech industry. By harnessing AI and cloud technologies, they are setting a new standard for digital workplace services. This deal is not just about providing IT support; it’s about creating an environment where employees are empowered, engaged, and equipped to handle the challenges of a hybrid work landscape.
As we witness this transformation unfold, it’s clear that Wipro and Nokia are not just participating in the digital revolution—they are actively shaping it.
Disclaimer: The information provided in this article is based on the latest updates as of May 2024. For the most current details and offerings related to Wipro’s services for Nokia, please refer to the official Wipro website or contact their customer service.
